Locking and Unlocking User Accounts

Site Administrators and User Administrators can lock or unlock user accounts. Locking a user account prevents the user from signing in.

Note:

If you want to lock a ShareBase user who authenticates through single sign-on (SSO), you must also either disable or remove the corresponding user in your user management system (for example, in Active Directory).

To lock a user account:

  1. In ShareBase Administration, click Users.
    The Users view is displayed.
  2. Select the user account you want to lock.
  3. Under User Settings, click Lock Account.
    The Revoke Links dialog box is displayed.
  4. Choose whether you want to revoke all shared links created by the user.

    • To revoke all shared links created by the user, click Revoke.

    • To retain all shared links created by the user, click Skip.

    A confirmation message indicates the user account is now locked.